Terms & Conditions

1. About these terms

These terms and conditions govern your use of the website at novabridgeservices.co.uk, operated by NovaBridge Services LTD (company number 17260806), registered in England and Wales.

By using this website, you agree to these terms. If you do not agree, please do not use this website.

2. Use of this website

This website is provided for the purpose of sharing information about NovaBridge Services LTD and facilitating security system enquiries. You may use this website for lawful purposes only.

You must not:

• Use this website in any way that breaches applicable law or regulation
• Transmit unsolicited communications or spam
• Attempt to gain unauthorised access to any part of this website
• Introduce malicious code or disrupt the operation of this website
• Submit false, misleading, or fraudulent information through any form

3. Security enquiries

Submitting a security enquiry through this website does not constitute a confirmed service agreement, booking, or contract. Security enquiries are subject to:

• Site suitability assessment
• Service availability
• Agreed scope of work
• Confirmed pricing and commercial terms

All service details, recommendations, timelines, pricing, and commercial terms are confirmed directly by NovaBridge Services LTD before any service is agreed.

4. No guarantee of availability

NovaBridge Services LTD does not guarantee the availability of any specific service, engineer, or equipment at any given time. Service availability is confirmed directly with us before proceeding.

5. Recommendations depend on information provided

Any security system recommendations or discussions that follow an enquiry are based on the information you provide. Final recommendations are subject to direct site assessment, property inspection, and agreed scope. We are not liable for recommendations made on the basis of incomplete or inaccurate information.

6. No guarantee of crime prevention

Security systems can support property protection and monitoring, but no security system, device, or service can guarantee prevention of crime, loss, damage, or unauthorised access. NovaBridge Services LTD does not make any such guarantees.

7. Accreditation and certification claims

NovaBridge Services LTD does not claim NSI accreditation, SSAIB certification, SIA licensing, police response, monitored alarm services, insurance approval, fire alarm certification, or emergency callout services through this website. Any such claims would only be valid if specifically confirmed in writing by NovaBridge Services LTD.

8. Do not submit security credentials

You must not submit passwords, alarm codes, camera login details, access control credentials, or any sensitive security codes through any form on this website. We do not require this information through our website forms, and we accept no responsibility for any consequences arising from such submissions.

9. Intellectual property

All content on this website, including text, images, logos, and design elements, is the property of NovaBridge Services LTD or its licensors. You may not reproduce, distribute, or use this content without prior written permission.

10. Limitation of liability

To the fullest extent permitted by law, NovaBridge Services LTD is not liable for:

• Loss or damage arising from use of, or inability to use, this website
• Reliance on information contained on this website
• Security incidents arising from information submitted through website forms
• Third-party websites linked from this website
• Technical errors, interruptions, or inaccuracies on this website

Nothing in these terms limits liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.

11. Governing law

These terms are governed by the laws of England and Wales. Any disputes are subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to these terms

We may update these terms from time to time. The current version is always published on this page.

13. Contact

For questions about these terms, contact NovaBridge Services LTD at: [email protected]