Privacy Policy

Last updated June 2026

1. Who operates this website

This website is operated by NovaBridge Services LTD (company number 17260806), a private limited company registered in England and Wales. Our focus is security systems service activities under SIC code 80200.

You can contact us at: [email protected]

2. What data we collect

We may collect the following personal data when you use this website:

  • Contact and enquiry form data: Your name, email address, phone number (if provided), business name (if provided), property type and location, service required, and message content.
  • Cookie data: Essential cookies used to operate the website. See our Cookie Policy for details.
  • Technical data: IP address, browser type, and pages visited — collected if analytics tools are added in the future.

We do not collect financial data, payment information, or sensitive security credentials through this website.

3. How we use your data

Data submitted through contact and enquiry forms is used solely to:

  • Respond to your security system enquiry
  • Discuss your property requirements and security system options
  • Communicate with you about the services you have enquired about

We do not use your data for unsolicited marketing, third-party advertising, or automated profiling.

4. Lawful basis

We process your personal data on the following lawful bases under UK GDPR:

  • Consent: You provide consent by submitting a form and ticking the consent checkbox.
  • Legitimate interests: Processing your enquiry details to respond appropriately to your security system question.

5. Data retention

Enquiry data is retained only as long as necessary to respond to and complete your enquiry, or as required by applicable law. We do not retain personal data indefinitely for inactive enquiries.

6. Sharing your data

We do not sell, trade, or share your personal data with third parties for marketing purposes. Data may be shared only where:

  • Required by law or legal process
  • Necessary to use a form service provider (e.g. Formspree, Netlify) for processing submissions — in which case their own privacy policies apply

7. Your data rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing or withdraw consent
  • Request restriction of processing
  • Lodge a complaint with the ICO (Information Commissioner's Office) at ico.org.uk

To exercise any of these rights, contact us at: [email protected]

8. Security of data

We take reasonable technical and organisational measures to protect the personal data you submit. However, no internet transmission is completely secure, and we cannot guarantee the security of data transmitted to us.

Important: Do not submit passwords, alarm codes, camera login details, private access credentials, or sensitive security codes through any form on this website. We do not require this information through our website forms.

9. Cookies

This website uses essential cookies. See our Cookie Policy for details of what cookies are used and how to manage them.

10. Third-party links

This website may contain links to external websites. We are not responsible for the privacy practices of those websites and recommend you read their privacy policies independently.

11. Changes to this policy

We may update this privacy policy from time to time. The current version is always published on this page. Significant changes will be noted with an updated date.

12. Contact

For any questions about this privacy policy or your personal data, contact NovaBridge Services LTD at: [email protected]

NovaBridge Services LTD · Company number 17260806 · Registered in England and Wales

For questions about this policy, contact [email protected]